Our Story
Founded in 2015, Bottomline IT emerged from a bold vision: to become Africa’s most trusted partner in IT digital transformation. As a Level 1 B-BBEE contributor, we are strategically committed to helping businesses grow, adapt, and lead in the digital era.
We have a clear understanding of what African enterprises truly need, which are tailored technology services delivered with expert precision and a personal touch. From cloud computing and managed services to cybersecurity and disaster recovery, our solutions are designed to be scalable, reliable, and future proof.
In a climate where digitalization is a necessity, we continuously optimize operations, protect critical data, and unlock new business potential. At the heart of it all is our customer-centric approach; with understanding, problem-solving, and delivery.
What makes Bottomline IT different? Our passion for innovation, commitment to quality and our drive to empower Africa’s business landscape through cutting-edge technology.
Bottomline IT is the backbone of business continuity, growth, and digital resilience in Africa.
Our Values
Innovation
Driving growth through continuous technological exploration.
Precision
Ensuring attention to detail with optimal performance.
Customer Service
Prioritising client satisfaction with customised solutions.
Teamwork
Cultivating collaboration and communication for shared success.
Our Expertise
Our skilled professionals in their respective fields, ensure delivery of quality solutions to our clients to provide exceptional service and support at all times.
With our commitment to excellence, proven track record of successful project delivery and long-term client partnerships; you are guaranteed reliable, scalable, and future-proof solutions that add value to your business.
Meet The Team
Mr Biscay Mulaudzi
CEO
Daniel Zeelie
Chief Service Delivery Officer
Sharon Booval
Head of Finance
Pam Nkila
Head of Human Resources
SAGE
IT Operations
Cybersecurity
Project Management
Sales & Marketing
HR & Office Management
A Message From Our CEO
“Bottomline IT was founded in 2015. We initially outsourced our BaaS and DRaaS, while we were building internal capacity.
initially, when we acquired our first customer in 2016, we outsourced the service (BaaS and DRaaS) to a third party while building internal capacity. Shortly after, we strategically partnered with Veeam for these services, starting off as resellers and today we are one of the few Gold Veeam partners.
A strategic decision was made to invest in building our private cloud, running Veeam cloud service providers (CSPs) and server hosting.
Bottomline IT has experienced exponential growth over the years to date:
Revenue Growth = 3900%
Customer Growth = 800%
Employee Growth = 1700%
The impact COVID was devastating, yet it brought new growth opportunities.
We have a dynamic workforce focused on skills empowerment, innovation, and growth. We pride ourselves on developing scarce skills in IT and unleash raw talents.
We fail fast and learn faster.
We believe in Agile Service Design with Outcome-Based SLAs and Experience-Centric Metrics (including Experience-level agreements (XLAs)) ITSM that’s focused on stakeholders’ needs.
According to our Chief Service Delivery Officer, ITIL means driving value for stakeholders and delivering high-velocity IT. This foundation of service delivery is built with our Infrastructure partner, giving us elements of Trust, Capability, Commitment and Consistency.
Our matured strategy phase drives digital transformation and business disruption, designed for agility, innovation and market leadership: Delivering Everything as a Service, with our focus on BaaS, DRaaS, Cybersecurity, Professional Services, AI, and Big data and analytics; with critical success factors across agility, customer journeys, talent strategy, and data-driven decisions.”
2025: Built on Trust, Designed for Growth
Our Trusted Partners
Our strategic partnerships with industry-leading technology providers enable us to deliver enterprise-grade cybersecurity, cloud, and IT infrastructure solutions to ensure your business thrives with robust and reliable systems.
Celebrating 11 Years of Powering
Africa's Digital Future!
Since 2015, we are delivering comprehensive ICT solutions and boldly optimising tomorrow’s tech, for your business success and resilience across Africa. Discover more on our journey below.
Our Journey Milestones in IT Excellence
In 2015, Bottomline IT was established with a bold vision to become Africa's most trusted partner in IT digital transformation, empowering corporates through cutting-edge ICT solutions.
Post-foundation, Bottomline IT experienced significant growth, expanding its team of highly skilled professionals and broadening its comprehensive ICT service offerings to meet evolving market demands.
In 2020, Bottomline IT proudly became a Veeam Gold Partner, signifying our enhanced capabilities and commitment to delivering top-tier data protection and recovery solutions.
Proudly celebrating ten years of innovation and trusted partnership, Bottomline IT continues its unwavering commitment to optimising tomorrow's tech and empowering Africa's digital future.
Tailored IT Solutions for Your Business
Secure, optimise, and grow your technology infrastructure.
Let’s achieve your IT goals together.