Bottomline IT, provides backup and disaster recovery solutions that proactively monitor, manage and maintain your systems. Your data is one of your most valuable assets, as well as being vulnerable to cyber-attacks, power outages, hardware failure and human error.
BAAS ensures that your business will not be exposed to financial loss, compliance penalties or any operational downtime.
In South Africa Backup as a Service (BAAS) is a critical solution during cybersecurity threats and in times of loadshedding.
How is Backup as a Service (BaaS) different?
BaaS ensures your data is continuously backed up to secure storage, safeguarding against accidental loss, corruption, or cyber threats.
What is BaaS?
Backup as a Service is a fully managed, cloud-based solution where a trusted IT partner, like Bottomline IT, handles all aspects of your data backup, monitoring, encryption, storage, and recovery. Thereby eliminating the need for in-house infrastructure and manual interventions.
Key Features of BaaS
- Automated backups at scheduled times or in real time
- Secure offsite cloud storage for full redundancy
- End-to-end encryption for compliance and data protection
- Fast restore options to resume operations rapidly
- Scalable storage that grows with your business
- Expert monitoring and support from certified IT teams
How BaaS Secures Your Business
BaaS protects your organisation from multiple risks by offering a secure, compliant, and always-available backup environment.
What does BaaS Protect your business against and how does it mitigate the threat?
| Threat | How BaaS Mitigates Threats |
| Ransomware and cyberattacks | Secure backups allow clean data restores immediately |
| Hardware failures | Data stored in redundant cloud systems |
| Human errors | File restoration from multiple recovery points |
| Load shedding/power failures | Offsite backups ensure continuity |
| Natural disasters or theft | Cloud infrastructure keeps data safe |
| Compliance breaches | POPIA-aligned backup and encryption |
Benefits of BaaS for South African Businesses
South African companies are changing from on-premised backup to managed BaaS providers as the benefits far outweigh their existing systems.
Core Benefits
No need for costly backup infrastructure
Zero manual intervention – fully automated
Fast disaster recovery and minimal downtime
Predictable monthly billing (OPEX-friendly)
POPIA-compliant data handling
Customised retention policies
24/7 monitoring and support
Easily adaptable with your growth
Common BaaS Myths Busted
| Myth | Reality |
| “I already use Google Drive/OneDrive, so I’m backed up.” | File syncing ≠ full system backup. Corrupt or deleted files sync too, leaving no recovery points. |
| “BaaS is only for large corporations.” | SMEs are most at risk and face higher failure rates after data loss. |
| “Local backups are enough.” | Local storage can be stolen, damaged, destroyed, or encrypted by malware. |
| “It’s too expensive.” | Downtime and lost data are far more costly than a planned backup solution. |
The right questions to ask when choosing a BaaS provider:
Do they use encrypted, compliant cloud storage?
Can they guarantee recovery time (RTO/RPO)?
Do they offer local support with SA-based data storage?
Are they able to align backup strategies with business systems (e.g., Sage)?
Is monitoring done proactively with alerts and reports?
Can they demonstrate experience in your industry?
Is the service efficient, flexible, and cost-predictable?
Why should you trust Bottomline IT for BaaS?
Bottom line, IT is not just a backup provider; we are your strategic IT partner committed to keeping your business operational, compliant, and future proof.
What Sets Bottomline IT Apart
| Bottomline IT Advantage | What It Means for Your Business |
| Compliant cloud backup | Legal and regulatory peace of mind |
| Sage-integrated strategies | Ideal for finance, payroll, and ERP environments |
| Local SA-based support | Faster resolution, no waiting for offshore teams |
| Certified IT experts | Expert-level protection and configuration |
| Real-time monitoring | Issues are resolved before they affect you |
| Tailored recovery plans | Aligned with your operational needs |
| Quick restore capabilities | Minimal disruption during disasters |
Industries That Rely on Bottomline IT’s BaaS
| Industry | Why Backup is Critical | Bottomline IT Solution |
| Finance & Accounting | Financial data must be recoverable | Secure, auditable backup logs |
| Manufacturing | Downtime halts production | Speedy recovery and continuous uptime |
| Legal | Confidential client data | Encrypted retention procedures |
| Retail & eCommerce | Ransomware-targeted | Cloud redundancy across locations |
| Healthcare | POPIA data compliance | Secure, encrypted patient data management |
Why BaaS is a Business Survival Strategy, Not Just Optional.
One data breach or system failure can cripple your operation. BaaS ensures your business continuity, customer trust, and long-term sustainability.
Connect with our experts: The Bottomline IT team will ensure proactive oversight, around-the-clock support, and immediate issue resolution to safeguard your data availability and integrity.
With our continuous performance tuning and system optimisation, we help your backup strategy run efficiently, reliably, and without interruption. Seamless integration with leading cloud providers ensures you customisable, efficient, and cost-conscious data protection.
We are ready to protect your business.
Trusted by SMEs and enterprises across South Africa
Fully managed, hassle-free BaaS
Speedy recovery to reduce downtime
Backup strategies aligned with Sage ecosystems
Affordable and scalable pricing
Secure, encrypted cloud infrastructure
Don’t wait until disaster strikes. With Bottomline IT’s BaaS, your business data is safe, secure, and always recoverable, no matter what happens.
[Book a consultation to get started with a customised BaaS solution]
